REAL PEOPLE.
REAL TECH ANSWERS.
ZERO FILTERS.
Technology giving you hell? We've got your back. Get real answers from real technicians who actually give a damn. No scripts, no runaround, no BS. And a little attitude? That's on the house.
One-time payment for one issue.
Unlimited asynchronous messages about your issue until your technician closes the ticket.
No subscriptions. No hidden fees.
No bullsh1t.
We're real technicians with real personalities. Expect honest answers, a little sarcasm, and maybe some colorful language. We might roast your technology (and tease you a little), but we'll always treat you with respect. Our priority is fixing your tech problems, not reading from a customer service script.
HOW IT WORKS
Tell Us What's Wrong
Describe your tech problem, what you've already tried, or what you screwed up.
Pay Once
One issue. One price. No subscriptions or surprise fees.
Chat With a Real Technician
Get personal troubleshooting and guidance through our support chat.
FREQUENTLY ASKED QUESTIONS
Is this a subscription?
Nope. You pay $24.99 for one support issue. No recurring charges.
Am I talking to a real person?
Yes. Our technicians are real people, not automated chatbots.
How does support work?
After purchasing support, you'll message a technician through chat. Replies are asynchronous, so responses aren't always immediate.
What if you can't fix my issue?
We aim to provide reasonable troubleshooting and guidance. If we determine we can't resolve your issue, we'll be upfront with you and issue a refund.
Other refund requests will be reviewed on a case-by-case basis, considering the troubleshooting performed, time invested, and work completed.
Our technicians' time and expertise have value, and refunds are not guaranteed once services have been provided.